In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. More than 50 pictures were sent to Thor. Exterior 32" TV. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. RV Generator Won't Start? Causes & Troubleshooting Tips To Try Rates and amount financed are determined by credit history. My Thor Rize was not properly built. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Anyone know exactly where the fuse may . We have a 2017 Thor motor home with a radio installed backup 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. You are using an out of date browser. Ill keep taking all suggestions and look a while longer. Listed 15 hours ago in Camp Verde, AZ. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? When I tried to bring it back in, it came in a few inches and then stopped. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Brought the coach home. . Pantry. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. It drops down over drivers head onto safety pins. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Mine is under our bed but doesnt have one. Know someone who might be interested in this RV? We have pictures we can send if you want. Planning pet-friendly trips can be ruff when you don't know what to pack! Ill keep taking all suggestions and look a while longer. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. When searching for a service center make sure to use the filter option. Then click on the manual name to download. He moved to a new position. The issue is not closed nor has resolution been found. Thank you. All Advertised Prices Expire daily at Midnight. We are tired and have had enough. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Arriving at our destination we set up to dry camp. Did you recently have your batteries drain on you? Television. Your Thor rep will be reaching out to you to gather more information on the concern. A representative has been notified and will be with you shortly. ************************* said that they would pay ******* ***** 26hrs for their labor. Thor Recall Notices - Latest Recalls for Thor - Arfc This coach is over 6 years old. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Thor Industries Owner's Forum - iRV2 Forums Thanks for the replies. Description. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . I had to send the slide out for access. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. She is also equipped with . We have documented the roof concerns in case it does happen to be a concern. We bought it new in 2018. BBB Business Profiles may not be reproduced for sales or promotional purposes. Speaker Location(s) Interior / Exterior. The retail declared our previous response as satisfactory, see below. There's a reason why so many choose Thor Motor Coach. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. I have hundreds of emails relating to our continued attempts to get these issues resolved. They said they would me someone to service the vehicle. Posted January 8, 2016. It features the best of a class a, along with the best features of a class c. That's what A.C.E. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. Listed 27 weeks ago in Cass . I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Thats where the water is coming in, it came that way from the factory. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . 33 complaints closed in the last 12 months. Multiple calls, travel, estimates, no results. 2 slide outs. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Save. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Our BIGGEST Class C is HERE!! They found mold under the floor covering. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Thor Motor Coach - YouTube BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Well guide you through the process. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. It is winterized and sitting in my driveway for the winter. Want to request a quote on this unit? Brand: Thor Motor Coach. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Begin with this one! We are sorry to hear of your concerns with your 2019 *******. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Non-smoking and pet-free. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. ****************** was thankful that someone from Thor Motor Coach reached out. The slide ran very slow, it always seems too. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. If you wish to set up a factory service appointment to discount you the $2000, please call ************. 26 gallon black water tank and 31 gallon grey water tank. BBB is here to help. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com This allows the radio to run with the ignition key off. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. The park/travel switch on my coach does not switch the radio to the coach batteries. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. It has been sitting for a year. For a better experience, please enable JavaScript in your browser before proceeding. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Radio and cameras not working - Thor Forums The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. This just sends them a link to it so they can take a look. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. Took a good 2 hours drive and they are still dead. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Contact Us. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Checked every fuse I could find. Please contact us to verify info, and to check availability as our inventory changes rapidly. Largest Family-Owned RV Dealer In The Nation. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Your luxury Mercedes Sprinter motorhomes. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. After countless emails and calls to *********************, we never heard from him again. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. And not have heard from them. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Plus tax, title and license. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Apparently, they couldn't come to an agreement with ****. After ******* ***** had our coach for almost a year. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Have driven unit less then 250 miles since purchase. All standard features and specifications are subject to change. 2003 Jazz Toy hauler 5k obo Needs work. Does not include Hitch work or accessories. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. All good. I am not in a place where I can plug in and charge the house batteries. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. If Tristen needs additional documentation, I will also be happy to send it. Terms may vary. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. bunk bed. Can hitch up to 8,000 lbs. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA As stated previously, we are well aware that the coach is now off warranty. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. It may not display this or other websites correctly. 2022 Thor Motor Coach freedom elite. Front radio not working. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. You must log in or register to reply here. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Thor Motorcoach Logo linking to Home Page. Complaint Type: Problems with Product/Service. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. WHO IS RIGHT? ************************* was working with us right up until he moved to a new position in March of 2022. I was given a few numbers of service centers and I had to contact them. 2016 Freedom Elite 28H with a Axxera radio. They need to honor their warranty now! If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. **** had no issues resolving many of the other problems with our coach. Rates and amount financed are determined by credit history. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Payments are with approved credit. 2019. We had the privilege to work with Joe A. the Internet Manager. Worked with ******************* until **** when he moved to a new position. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****?
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