Please visit our help page or contact customer support for assistance. Privacy Policy. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. I cannot access the Insurance company. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Spent most of yesterday trying for the new show tickets. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). You are viewing the PayPal Community Archives. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. x, Footer.languageSelector.ja-jp.greeting So please be as cautious as possible when going through AXS. Ticketplan's terms can be found on the Ticketplan website. (United Kingdom) I purchased my tickets with my AMEX can I make a claim with them and get my money back? Peter Kay tickets --. I went on live chat to sort out getting refunds for postponed tickets. The truth is that paying for insurance to guard against this is a waste of money. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Mastercard, date running time selected at the russian of purchase. But with Event Ticket Protector, they won't need to worry. You will be entitled to a refund unless otherwise notified directly by your point of purchase. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Exceeding these limits may result in cancellation of orders without notice. Terms and conditions of sites linked to by or from the Service may vary by site. What is delivery delay/ticket printing suppression? - AXS Help Centre If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. During the event, strobe or theatrical lighting may be used. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. We can't reclaim the money and issue the refund to a new card for you. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Any restrictions on transfer or resale will be communicated to you (e.g. Please provide details in the box below and attach supporting documentation as appropriate. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. . Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. No forms, no IDs, no complications. Seller fees on the Service may vary. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! It's all a fan needs, all in one app. AXS (@axs) / Twitter Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. By clicking a link you are consenting to this. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. How do I get my AXS Premium tickets once I complete my purchase? TicketPlan | Ticket Refund Protection AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. File a Claim | Allianz Global Assistance - Allianz travel insurance Uber Insurance Card Or Enrollment Form - All Insurance FAQ Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. AXS Tickets Reviews 2023 | JustUseApp Reviews AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . Cover applies if an immediate family member or a member of the booking party tests positive. By browsing this website, you consent to the use of cookies. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Let us know what you were doing when this page came up, plus your IP and request ID I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Problem is I cant attend the event anymore :( so I cant get a refund. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. 36. What is AXS Premium? Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. The site owner may have set restrictions that prevent you from accessing the site. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects You are solely responsible for making a purchase, based on the information provided on our Service. So please be as cautious as possible when going through AXS. We act on behalf of a seller (our Client) when selling Primary tickets. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Can I get my money back for cancelled or postponed events? Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Click here. The refund will be issued to the Payment Method on file. Please complete the section which is relevant to your application. The form needs to be signed and stamped by your GP and this may be chargeable to you. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets IT IS NOT AN INSURANCE POLICY. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? All attendees must conduct themselves properly at an event. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Latecomers may be seated at the discretion of Client or venue. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Verification of information may be required prior to the acknowledgment or completion of any purchase. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Click Close and Add Documents to go back and add them now. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. The original advice from the armed forces giving advice to travel at short notice for military service. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. A scan or clear photograph sent by email is acceptable. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Usaa Insurance Binder Request - All Insurance FAQ Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). in the event description page, in pop-up boxes, or in an email). This policy will apply regardless of how the error occurred. If you paid by credit card it may be possible in certain circumstances to. If I have XCover ticket insurance and miss an event, can I get a refund? ', Beware of this fake Disney+ phishing email. You may also be linked to a third-party site, which is not affiliated with our Service. Will ticket | Stuff for Sale - Gumtree Don't buy: why paying extra for some ticket insurance is - Which? Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. If the event is rescheduled, we'll advise what options are available to you. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. OH MY FUCKING GOD! This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. I realised I was too late for the standard entry tickets, as they had all sold out. Show more Show less . PROPER CONDUCT. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Please consult the seller fee information found within our Service. We have made changes to our Privacy Policy. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) We hope that you have a great time at the show. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). If you are purchasing a resale ticket (i.e. Refund policies may vary depending on promoter, venue, state or local laws. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Below are some pointers we hope you'll find useful! 4 days ago. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. What does insurance on concert tickets mean? All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. I bought tickets for an event, but it has been - Ticketmaster Fan Update. E-mail address is required to create an account. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. The truth is that paying for insurance to guard against this is a waste of money. What is delivery delay/ticket printing suppression? We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. Kameron Kwok - Director, Ticket Strategy - Anaheim Ducks - LinkedIn Thank you for taking the time to let the people know. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged.
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